Wow, it's been quite a while since I last posted on my blog. It's not that there hasn't been plenty to write about, I mean WOW! This country is upside down, sideways, and inside out right now. I have been hesitant to write because it's so emotional--which kinda flies in the face of why I even started this blog and titled it, "Was That Out Loud". So, this morning I am coming back to it because I woke up dreaming that I was speaking to a group and trying to calm people down about this election. I have no illusion of grandeur to think I would have any influence to change what's happening, but then again why write a blog? Why do any of us thrust our "noble" opinions onto the world? We are blessed or cursed depending on how you look at it, to have so much opportunity now that it's almost irresistible. We can post on Facebook, Tweet on Twitter, or do--whatever it's called--on Instagram, the choices are many. Passion! That is why we write, post, blog, or vomit our collective opinions all over the place. We believe, we are right, and others are wrong. Our opinion is what counts, right? But, in reality it's like that color of the dress thingy that was posted. I guess some people saw the dress one color and some saw it another--"That's called perspective, can you say perspective?"--sorry I was free associating Mr. Roger's Neighborhood for a second but I'm back now, anyway, I learned something very powerful as a business owner: my customer's perspective is my reality and how I deal with that reality is vital. I may keep the customer and preserve the relationship and a source of future revenue, or do I deal with it from the standpoint that the customer is wrong and that pandering would be detrimental to the business, or perhaps there are other cases that may come into play; whatever, it became my new reality. So, I guess this is why I'm writing this today. Our perspectives have become very polarized, and I am no different.